Last Updated: October 15, 2025
This Cookie Policy explains how CaaS uses cookies and similar tracking technologies on our website and platform. By using our services, you consent to the use of cookies as described in this policy.
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, improve performance, and provide analytics to enhance user experience.
2. Types of Cookies We Use
Essential Cookies
Required for the platform to function. Cannot be disabled.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session | Session |
| auth_token | Authenticates your account access | 30 days |
| security_csrf | Protects against cross-site request forgery | Session |
| cookie_consent | Stores your cookie preferences | 1 year |
Functional Cookies
Enable enhanced functionality and personalization.
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_preferences | Remembers your dashboard settings | 1 year |
| language | Stores your language preference | 1 year |
| view_mode | Remembers display preferences | 90 days |
Analytics Cookies
Help us understand how users interact with our platform.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes users | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
| analytics_session | Tracks session duration and interactions | 30 minutes |
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _fbp | Facebook Pixel for ad targeting | 90 days |
| conversion_track | Tracks conversion events | 30 days |
3. Third-Party Cookies
We use services from trusted third parties that may set their own cookies:
- Google Analytics: Website traffic and user behavior analysis
- Stripe: Secure payment processing
- Intercom: Customer support chat functionality
- Facebook Pixel: Advertising and retargeting
These third parties have their own privacy policies and cookie practices.
4. Managing Your Cookie Preferences
You can control cookies through:
Browser Settings
Most browsers allow you to:
- View and delete cookies
- Block third-party cookies
- Block cookies from specific sites
- Clear all cookies when closing the browser
Our Cookie Preference Center
Access your cookie settings through your account dashboard to:
- Enable or disable analytics cookies
- Opt out of marketing cookies
- Manage third-party cookie preferences
Note: Disabling essential cookies may affect platform functionality.
5. Other Tracking Technologies
In addition to cookies, we use:
- Local Storage: Stores data locally for improved performance
- Web Beacons: Small graphics that track email opens and page views
- Fingerprinting: Device identification for security purposes
6. Do Not Track Signals
We currently do not respond to "Do Not Track" browser signals, as there is no universal standard for handling such requests. However, you can manage cookies through your browser settings and our preference center.
7. Mobile Applications
Our mobile apps use similar technologies including:
- Device identifiers
- Mobile analytics SDKs
- Push notification tokens
You can manage these through your device settings.
8. Updates to This Policy
We may update this Cookie Policy to reflect changes in technology or regulations. Material changes will be communicated via email and posted on our website.
9. Contact Us
For questions about our use of cookies or to exercise your privacy rights, contact us through our support channels or privacy team.